1.Refund  Policy

Eligibility for Refund :

• Refunds are available for products that arrive damaged or defective upon delivery.
• If the wrong item is delivered, a refund will be provided once the correct item is returned.
• Refunds are eligible for items returned within 14 days of receipt, in their original, unused condition.

Non-Refundable Items:

• Custom-made or personalized products are non-refundable once purchased.
• Products that have been used or opened cannot be refunded for hygiene or safety reasons.
• Sale or discounted items are not eligible for a refund.

 Refund Process:

• To initiate a refund, contact customer support within 14 days of receiving the product with your order details.
• Once the return is approved, the refund will be processed to your original payment method within 7-10 business days.

 Refund Amount:

• The refund will be issued for the full purchase price of the product, excluding shipping fees.
• If the product is returned damaged or used, the refund amount may be adjusted based on the condition of the item.

Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective or incorrect.
• We recommend using a trackable shipping service for returns to ensure the item is received safely.
• Return shipping fees are non-refundable.
• The original packaging should be used to return the item to ensure it arrives in good condition.

No cash on delivery

2. Returns and Exchanges:

We accept returns within 14 days of receipt for defective or incorrect items. Exchanges are possible for the same item in a different size or color, subject to availability.

Return Shipping

• Customers are responsible for the return shipping cost unless the item is defective or incorrect.
• We recommend using a trackable shipping service to ensure the safe return of the item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We will offer a full refund or replacement, including return shipping at no extra cost to you.

3. Cancellation Policy

• Orders can be canceled within 24 hours of purchase for a full refund.
• Cancellations made after 24 hours may incur a processing fee, depending on the status of the order.

Contact Information

Email: swavalambisakhi@gmail.com

Mobile No: 934-365-6026

Address: Plot No: 15, Shirur Park Road, opposite Ravi’s supermarket, Shirur Park, 2nd stage, Vidya Nagar, Hubballi – 21